Sales/Marketing Intern, Full time, Edinburgh - 3 Months
About the Company
This exciting new company are involved in creating an effortless way for anyone to run, discover and join activities right on their doorstep. Clazzoo are currently looking to recruit a Sales/Marketing intern for a period of 3 months.
Role & Responsibilities
Do you want to be part of a valuable part of a new start-up enterprise, rather than just a cog in a machine? Joining us will be more than a job, it will be an entrepreneurial challenge where your input and creativity is valued. We are looking for brilliant sales and customer service professionals to join our team and help us build our presence in Scotland.
Your responsibilities will include:
Sales and Seller Inventory Growth
-
Responsible for growing the quantity and variety of clubs, classes and listings throughout Scotland
-
Analyse and benchmark existing supply to identify growth opportunities and build a sellers network Identify strategies to grow the market and develop effective channels to acquire sellers of activities
-
On-board and educate local sellers with best-selling practices
-
Responsible for ensuring high quality and quantity of sellers and listings across Scotland.
-
Working proactively and independently to meet targets and goals
User Customer Experience
-
Ensure the best possible experience for all users
-
Be on the front lines working with users every day and gathering feedback
-
Partnering with the product team and communicate feedback
-
Be a first point of contact to handle and resolve customer complaints
-
Compose thoughtful and accurate messages or customize prepared responses to user support enquiries
-
Assisting in building a user support system
Skills & Experience Required
Essential:
-
Experience in a business/sales environment, preferably working within the leisure, travel or technology industry
-
Ability to negotiate with small local vendors and build relationships
-
Quick on your feet with excellent people skills
-
Patience and empathy for the user’s experience
-
Strong communication and interpersonal skills
-
Ability to work under pressure, independently and adapt quickly to adverse situations
-
Knowledge of and experience with measuring and improving customer satisfaction and loyalty
-
Motivation to thrive in a fast-paced startup environment
-
Studying towards a University Degree at Junior Honors or Senior Honors level
Desirable:
-
Experience of organising and providing a class, club or activity
-
Previous experience in project managing small scale events
-
Familiarity with ticketing systems
-
Previous, demonstrable experience with creation of online help resources
-
Experience with policy work, or help resource project management
Apply online to start your e-Placement Scotland Journey with Clazzoo